290 The West Mall Unit #12 Etobicoke, ON M9C 1C6
(416) 626-6366
(877) 620-6366

Email: alanasflowers@rogers.com

ABOUT US

Alana's Flowers & Gifts
ADDRESS
290 The West Mall
 
Unit #12
 
Etobicoke
 
ON M9C 1C6
PHONE
(416) 626-6366
 
(877) 620-6366
EMAIL

Alana's Flowers & Gifts proudly serves the Etobicoke and Metro Toronto area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Visit our store:

www.google.com/+Alanasflowers



Let Alana's Flowers & Gifts be your first choice for flowers.

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Our shop is open from 9:00a.m. to 7:00 p.m. Monday through Thursday,from 9:00am to 8:00pm on Friday, from 9:00 a.m. to 5:00 p.m. on Saturday.We will be open occasionaly on Sundays prior to holidays but we do deliver on Sundays.



To help assure on-time delivery during the busy holiday season, place your order at least 2 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays:  Christmas Day, New Year’s Day, Family Day, Victoria Day,Canada Day,Civic Holiday and Labour Day.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

A full refund will be issued if the order is cancelled within two business days prior to delivery. We are unable to accept cancellations or changes to an order via e-mail. Please phone our store directly at 416/626-6266 or 1877-620-6366

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A local delivery fee of $12 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

Local orders must be received before 11:00am in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day betwen 9am-6pm.

During major holidays,due to the volume,we recomend to place your order at least 2 days prior the delivery date.

Delivery of orders to Toronto, North York, Scarborough, Mississauga, Brampton, Oakville, Rexdale, Woodbridge, Pickering, Ajax, Concord, Burlington, Unionville and Greater Toronto Areas shall be delivered the following day.

Please Note:Our Canadian climate can make delivering flowers a challenge and freezing may be a real concern.For this reason,please select a delivery address where the flowers can be cared for immediately upon arrival(e.g worplace/office,house with occupant(s) at home during day time hours)Flowers are perishable item and must be cared for properly.

Priority Service - Same day delivery within 3 hours if ordered before 2pm. Or guaranteed delivery before 12pm noon on a future date.You will be charged $20 extra on top of regular charge.


We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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For loose bunches or boxed flowers

  • Keep your flowers in a cool place until you can get them in a flower food solution. Don't forget how important it is to follow the mixing directions on the flower food packet.
  • Fill a clean (washed with a detergent or antibacterial cleaning solution), deep vase with water and add a flower food from your florist.
  • Remove leaves that will be below the waterline. Leaves in water will promote bacterial microbial growth that may limit water uptake by the flower.
  • Re-cut stems by removing one to two inches with a sharp knife. Place the flowers in the vase solution you've prepared.

For floral arrangements

  • Keep the vase filled (or floral foam soaked) with water containing a flower food provided by your florist. Flower foods make flowers last longer but it is important to follow the mixing directions on the flower food packet. Most packets are to be mixed with either a pint or a quart of water. Flower foods should not be diluted with more water than is specified on the packet.
  • If the flower food solution becomes cloudy, replace it entirely with properly mixed flower food solution. If possible, re-cut stems by removing one to two inches with a sharp knife. Be sure to use a sharp knife or clippers that will not crush the stems. Immediately place the stems into solution.
  • Keep flowers in a cool spot (65 to 72 degrees Fahrenheit), away from direct sunlight, heating or cooling vents, directly under ceiling fans, or on top of televisions or radiators. (Appliances like televisions give off heat, which causes flowers to dehydrate.) Most flowers will last longer under cool conditions.

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If you have any questions or need more information, please contact us directly at 416-626-6366 or 1-877-620-6366,or you can email us at alanasflowers@rogers.com. We're always here to serve you and make your flower-sending experience a pleasure.



Alana's Flowers & Gifts
290 The West Mall
Unit #12
Etobicoke, ON M9C 1C6

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We specialize in the following services:
  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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Our shop serves the following areas in Ontario: Etobicoke, Toronto,Mississauga,Bramton,Oakville,Markham,Richmond Hill,Milton,Burlington and more.

We also deliver to the following facilities
Abbeyfield Houses Society Alpha Omega House
Amica At Erin Mills Amica Mature Lifestyles
Arbor Memorial Svc Atrium Gardens Retirement Ctr
B P Balmoral Club
Barton Place Bates & Dodds Funeral Svc
Beach Arms Lodge Beechwood Court
Belmont House Benisasia Funeral Home
Bernardo Funeral Home Ltd Bill Mc Murray Residence
Bks Management Inc Bradgate Arms Retirement
Briar Crest Retirement Home Briton House
Butler Chapel Turner & Porter Canadian Business Information
Cardinal Flahiff Basilian Ctr Cardinal Funeral Homes
Carewell Holdings Inc Carl Elliott Chapel
Carmel Heights Carter Manor Ltd
Casket Store Central Clinic
Central Park Lodges Chelsey Park
Chelsey Park Nursing Home Chester Village
Cheung On Chapel Ingram Child & Adolescent Mental Hlth
Christian Science Nursing Svc Christie Gardens Apartments
Core Lab Counsel Corp
Cowan House Credit Valley Hospital
De Marco Funeral Home De Savery Manor Retirement
Diversicare Canada Management Dom Lipa
Dowling Rest Home Eden Manor
Edenwood Seniors Village Inc Elim Springs Retirement Res
Elm Grove Living Ctr Elvie Hall & Assoc
Enderby Manor Erin Mills Lodge
Erin Mills Nursing Home Etobicoke General Hospital
Fairview Nursing Home Ltd Fairview Rest Home
Family Health Ctr Fellowship Towers
Forest Hill Place Four Teddington Park Ave
G H Hogle Funeral Homes Ltd Garden Court Nursing Homes Ltd
Giffen-Mack Funeral Homes Glebe Manor Retirement
Glen Oaks Memorial Funeral Gold River Carehomes Inc
Golden Sunset Residence Greenway Residence
Grenadier Hazelton Place
Hellenic Home For The Aged Heritage Funeral Ctr
Heritage House Retirement HomeHeritage Nursing Home
Highbourne Lifecare Ctr Hospital For Sick Children
Humber Regional Hospital Humphrey Funeral Home
Jerrett Funeral Chapels Ltd Jerrett Funeral Home
Jubilee Centre Kennedy Residence
Kensington Gardens King Gardens Place Adult Rsdnc
Kingsway Retirement Residence Labdara Lithuanian Nursing
Lakeside Lodge Retirement HomeLaughlen Centre
Lawton Park Retirement Apts Lee Funeral Home Ltd
Leisureworld Caregiving Ctr Leisureworld Inc
Liburd Centre Lifestyle Retirement Community
Lynett Funeral Home Magdalena's Rest Home Ltd
Marquee Active Care Maynard Nursing Home
Mc Call Centre For Continuing Mc Clintock Manor
Meadowcroft Place Metro Capital Group
Millennium Community Building Mississauga Lifecare Ctr
Mississauga Long Term Care Mon Sheong Home For The Aged
Morley Bedford Ltd Morning Glory Funeral Svc
Mount Sinai Hospital Murray E Newbigging Funeral
New Elmwood Rest Home New Haven Rest Home Inc
New Horizons Tower Newediuk Funeral Homes
Newediuk Funeral Homes, Neweduk Funeral Home
Nisbet Lodge Norwood Nursing Home
O C O'connor Brothers Funeral Home
O'neill Centre Ogden Funeral Homes
Ontario Residential Care Assn Orthopaedic & Arthritic Hosp
Paul & John Rekai Ctr Peel Infant Dev Programme
People's Nursing Princess Margaret Hospital
Queen's Retirement Residence Queensway General Hospital
R.S. Kane Funeral Home Ralph Day Funeral Home
Ray Mc Cleary Towers Residential Retirement Group
Richview Residence For SeniorsRidley Funeral Home Ltd
Riverdale Hospital Rock Of Europe
Rosar-Morrison Funeral Home Rose Of Sharon Retirement
Ross Craig Funeral Home Ltd Runnymede Chronic Care Hosp
Ryan & Odette Funeral Home Salvation Army
Scott Funeral Home Seniors For Business
Sherrin Funeral Home Simple Alternative
Skinner & Middlebrook Ltd Sovereign Capital Group
Specialty Care Inc Spencer House
St Anne's Tower For Senior St Joseph's Health Ctr
St Joseph's Sr Citizens Apts St Michael's Hospital
Streetsville Retirement Home Sunnybrook Hospital
Sunrise Assisted Living Terra Nova
Toronto Grace Hospital Toronto Rehabilitation Inst
Toronto Rehavilitation Inst Toronto Western Hospital
Tranquility Cremation Svc Trillium Health Ctr
Trull Funeral Homes Ltd Turner & Porter Funeral Drctrs
Turner & Porter Funeral Ltd Tyndall Estates
Tyndall Nursing Home Ltd Ukrainian Canada Care Ctr
Ukrainian Home For The Aged University Health Network
Versa Care Ctr Versa-Care Ctr Ltd
Villa Forum Village Of Erin Meadows
Village Park Retirement Rsdnc Washington & Johnston Funeral
Wawel Villa Wenleigh
White Eagle Nursing Home Wing On Funeral Chapel
Wingall Funeral Chapel Women's College Ambulatory
Yorke Chapel Turner & Porter
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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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