ABOUT US

Alana's Flowers & Gifts proudly serves the Etobicoke and Metro Toronto area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Alana's Flowers & Gifts be your first choice for flowers.

Our shop is open from 9:00a.m. to 9:00 p.m., Monday through Friday, from 9:00 a.m. to 7:00 p.m. on Saturday and from 11:00 a.m. to 5:00 p.m. on Sundays.



To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays:  Christmas Day, New Year’s Day,  Victoria Day,Canada Day,Civic Holiday and Labour Day.

     

Our shop serves the following areas in Ontario: Etobicoke, Toronto,Mississauga,Bramton,Oakville,Markham,Richmond Hill,Milton,Burlington and more.

We also deliver to the following facilities
Abbeyfield Houses Society	Alpha Omega House
Amica Mature Lifestyles	Atrium Gardens Retirement Ctr
B P	Balmoral Club
Barton Place	Bates & Dodds Funeral Svc
Beach Arms Lodge	Belmont House
Bernardo Funeral Home Ltd	Bill Mc Murray Residence
Bloor Street West Village	Bradgate Arms Retirement
Briar Crest Retirement Home	Briton House
Butler Chapel Turner & Porter	Cardinal Flahiff Basilian Ctr
Cardinal Funeral Homes	Carewell Holdings Inc
Carl Elliott Chapel	Carter Manor Ltd
Casket Store	Central Clinic
Central Park Lodges	Chester Village
Cheung On Chapel Ingram	Christian Science Nursing Svc
Christie Gardens Apartments	Core Lab
Counsel Corp	Cowan House
De Marco Funeral Home	De Savery Manor Retirement
Dom Lipa	Dowling Rest Home
Eden Manor	Elim Springs Retirement Res
Elm Grove Living Ctr	Enderby Manor
Etobicoke General Hospital	Fairview Nursing Home Ltd
Fairview Rest Home	Family Health Ctr
Fellowship Towers	Forest Hill Place
Four Teddington Park Ave	G H Hogle Funeral Homes Ltd
Garden Court Nursing Homes Ltd	Giffen-Mack Funeral Homes
Glebe Manor Retirement	Golden Sunset Residence
Grenadier	Hazelton Place
Hellenic Home For The Aged	Heritage Funeral Ctr
Heritage Nursing Home	Highbourne Lifecare Ctr
Hospital For Sick Children	Humber Regional Hospital
Humphrey Funeral Home	Jerrett Funeral Chapels Ltd
Jerrett Funeral Home	Jubilee Centre
Kennedy Residence	Kensington Gardens
Kingsway Retirement Residence	Labdara Lithuanian Nursing
Lakeside Lodge Retirement Home	Laughlen Centre
Lawton Park Retirement Apts	Leisureworld Caregiving Ctr
Leisureworld Inc	Liburd Centre
Lynett Funeral Home	Magdalena's Rest Home Ltd
Marquee Active Care	Maynard Nursing Home
Mc Call Centre For Continuing	Mc Clintock Manor
Meadowcroft Place	Metro Capital Group
Millennium Community Building	Mon Sheong Home For The Aged
Morley Bedford Ltd	Mount Sinai Hospital
Murray E Newbigging Funeral	New Haven Rest Home Inc
New Horizons Tower	Newediuk Funeral Homes
Newediuk Funeral Homes,	Nisbet Lodge
Norwood Nursing Home	O C
O'connor Brothers Funeral Home	O'neill Centre
Ogden Funeral Homes	Orthopaedic & Arthritic Hosp
Paul & John Rekai Ctr	People's Nursing
Princess Margaret Hospital	Queen's Retirement Residence
Queensway General Hospital	R.S. Kane Funeral Home
Ralph Day Funeral Home	Ray Mc Cleary Towers
Residential Retirement Group	Richview Residence For Seniors
Ridley Funeral Home Ltd	Riverdale Hospital
Rock Of Europe	Rosar-Morrison Funeral Home
Rose Of Sharon Retirement	Ross Craig Funeral Home Ltd
Runnymede Chronic Care Hosp	Ryan & Odette Funeral Home
Salvation Army	Seniors For Business
Sherrin Funeral Home	Sovereign Capital Group
Specialty Care Inc	Spencer House
St Anne's Tower For Senior	St Joseph's Health Ctr
St Joseph's Sr Citizens Apts	St Michael's Hospital
Sunnybrook Hospital	Terra Nova
Toronto Grace Hospital	Toronto Rehabilitation Inst
Toronto Rehavilitation Inst	Toronto Western Hospital
Trull Funeral Homes Ltd	Turner & Porter Funeral Ltd
Ukrainian Canada Care Ctr	Ukrainian Home For The Aged
University Health Network	Versa Care Ctr
Versa-Care Ctr Ltd	Village Park Retirement Rsdnc
Washington & Johnston Funeral	White Eagle Nursing Home
Wing On Funeral Chapel	Wingall Funeral Chapel
Women's College Ambulatory	Yorke Chapel Turner & Porter

We specialize in the following services:

• Large inventory of fresh flowers
• Tropicals
• Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk arrangements
• Dried floral arrangements
• Weddings
• Funeral designs
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards
• Candles

If you have any questions or need more information, please contact us directly at (877)620-6366. We're always here to serve you and make your flower-sending experience a pleasure.

Alana's Flowers & Gifts
290 The West Mall
Etobicoke, ON M9C 1C6

Alana's Flowers & Gifts
290 The West Mall
Etobicoke, ON M9C 1C6

A local delivery fee of $12 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

Local orders must be received before 2:00pm in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

Delivery of orders to Toronto, North York, Scarborough, Mississauga, Brampton, Oakville, Rexdale, Woodbridge, Pickering, Ajax, Concord, Burlington, Unionville and Greater Toronto Areas shall be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.