Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
A full refund will be issued if the order is cancelled within two business days prior to delivery. We are unable to accept cancellations or changes to an order via e-mail. Please phone our store directly at 416/626-6266 or 1877-620-6366